Change is imminent – should SAP Commerce be replaced by a new solution?

To begin with the title: There are many different reasons to replace a system. In most cases, this is not about the performance of the actual system, but very often about changing framework conditions and the momentum to implement new architectures and solutions for successful business development.

Of course, there are customers who have decided to use SAP Commerce at some point – whether in the very old hubris times or later – and the system simply no longer fits the current situation:

  • … because the next upgrade will be very time-consuming
  • … because the license volumes – e.g. as a B2B company with moderate online sales – are not in good proportion to the sales
  • … because further development is too cost-intensive

These dissatisfied customers may have either had “bad luck with the service provider” – or are rightly convinced that another solution would be better and more economical for them.

Developments in recent years have brought solutions to the market that deliver on exactly this promise. The lightweight, modern architectures – which we also use as a guide (see blog post on composable commerce) – help customers realize their ideas of flexibility and speed.

SAP itself has also understood that the world is turning in this direction, and recently announced its SAP Commerce Cloud Composable approach:

In the article, SAP lists the well-known advantages that its (or the general) composable approach contributes to and also lists exciting strategic partnerships with market-leading providers such as Contentful (for CMS) and Akeneo (for PIM).
The extensive article deliberately and skillfully circumvents the main problem – in this context one almost has to speak of irony:

The core SAP Commerce Cloud remains the architectural monolith and is not cloud-native – and this inevitably leads to exactly the difficulties mentioned at the beginning, such as expensive upgrades and further developments.

The best-known representative of commerce systems with modern architecture is probably commercetools. In addition, however, one solution stands out in this context that fits like the proverbial fist to the eye of the unfortunate SAP Commerce customers: Emporix, a cloud-native digital commerce platform for B2B and B2C in one solution.

At its core, it is what the experienced SAP Commerce developers still have in the back of their minds as YaaS (Hybris as a Service) – and which was already forward-looking at the time.
However, this development strand has never established itself within SAP, but it is now on the market as its own software and has a major advantage over other modern solutions:

In Emporix, the philosophies known from SAP Commerce and proven since the old days of hubris are also on board, for example in the data structures.
A dreaded migration project away from SAP Commerce Cloud – to Emporix – is thus by definition leaner.

Does this lean replacement of SAP Commerce Cloud – in pursuit of the composable commerce approach – with Emporix sound too good to be true?
The answer is probably as always: it depends! 

We would be happy to analyse for you whether a change would make sense in your situation and what it would mean for you.

Why are we the right people for this? We  

  • … know SAP Commerce Cloud very well from an application, consulting, and implementation perspective
  • … are the first Swiss Emporix partner
  • … are the absolute integration experts (for SAP and various ERP, CRM and industry solutions)
  • … Akeneo and Contentful are experts (partnerships are under construction here)
  • … have a proven and pragmatic review approach

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