cogvis - Consulting and evaluation ERP / CRM
cogvis - Consulting and evaluation of ERP solution with CRM functionalities
cogvis - Consulting and evaluation of ERP solution with CRM functionalities
Dr. Rainer Planinc
CEO, cogvis software und consulting GmbHChallenge
As a spin-off of the Vienna University of Technology, Cogvis has developed cogvisAI, the intelligent care solution for activity, falls and dementia, and is completely rethinking traditional care. It is a game changer in terms of quality, safety and freedom. The growing startup, which is active across Europe, is currently facing the challenge of reaching the next level of maturity in terms of process consistency and increasing the efficiency of operational procedures. This is to be achieved by evaluating and implementing a lean and modern ERP with integrated CRM functionality and interfaces to relevant internal systems.
Approach
In order to select a suitable cloud ERP solution from the large number of systems on the market, diselva used its proven evaluation approach, which included a comprehensive analysis of cogvis' current situation. On this basis, the target picture of the necessary functional and non-functional requirements was formulated and the current fit of the provider to the maturity level of Cogvis was defined and evaluated.
Solution
The evaluation made it possible to determine a suitable cloud ERP including CRM functionalities for cogvis as the basis within a short project period. As a “by-product” of the evaluation, cogvis and diselva took a close look at the current process landscape and internal workflows. Media disruptions, complex processes and data silos were made transparent and can now be actively addressed in the project.
Highlights
The collaboration with diselva was based on mutual trust throughout the entire project. diselva was able to familiarize itself with the complex processes of cogvis in a very short time, to understand the business model in depth and to get to the heart of the evaluation with its pragmatic approach.