Kantonsspital St.Gallen

XXL Evaluation – A WTO Tender to Select a Future-Proof CMS and a High-Performance Service Provider

On January 1 2025, the Canton of St.Gallen merged its four existing hospital networks to from a single entity: HOCH Health Ostschweiz. Consequently, the existing websites had to be adapted to reflect the new organizational structure and consolidated into a unified online presence. The foundation of this new web presence would be a future-proof, scalable CMS. Additionally, a capable partner was sought to implement the new website. Due to the project’s scope, a public WTO tender was required, which was fully prepared and conducted by diselva.

Impact

Enhancement of the client’s core team with the technical skills relevant to the tender and experience from large-scale implementation projects

Ensuring and defining a future-proof architecture through a solution architect

Evaluation of a future-proof CMS and a high-performance implementation service provider

End-to-end management of the WTO tender process: from capturing requirements, defining technical target architectures, and preparing tender documents, to evaluating the submitted bids

What did we do?

Scheduling and content planning of the tender, including development of the overall approach
Capturing and validating requirements in various workshops; reviewing requirements for content and technical feasibility
Formulating a technical target architecture and future-proof design as the basis for the tender
Preparing all tender documentation
Answering questions from potential providers
Evaluating submitted proposals based on a detailed evaluation matrix with transparent criteria and vendor presentations
Defining the shortlist and selecting the final winner
Providing advisory support throughout the entire tender process

Why diselva?

Proven diselva evaluation approach

Relevant solution architecture experience and skills

Extensive experience with CMS products, vendors, and projects

Enhancement of the marketing team with key technical roles, including solution architects and consultants

Key Takeaways

An independent evaluation is the foundation for an implementation that achieves its objectives

Comparability is a prerequisite for a high-quality evaluation, and achieving this comparability requires certain conceptual preparations.

It is worthwhile to bring in external specialist skills to enhance the internal team

«With diselva’s technical and consulting expertise and extensive evaluation experience, the foundations for a future-proof web presence were established, culminating in the selection of the ideal implementation partner.»